Our policies

Is the deposit refundable?

Deposits are non-refundable, but they can be transferred to another puppy up to three times, or held for a year.

How long will you hold my puppy?

If your puppy is old enough to go home, you will have two weeks from the date the deposit is placed to pick up your puppy. If the puppy you choose is not old enough to go home, we will hold the puppy up to, but no more than, two weeks from their go home date. If a puppy is not at least 2 pounds or is not fit to go home, we will hold them until we deem them fit, free of charge.

Can I return my puppy?

If at any time during your dog’s life, you are unable to keep him/her you may return him/her to us. (There must be no signs of injury, abuse, or neglect) NO REFUNDS OR REPLACEMENTS WILL BE GIVEN. It is part of our health guarantee.

What does the health guarantee cover?

A written guarantee against viral diseases for two days after your puppy goes home, and against major genetic defects for one year. It needs a vet exam within three business days. Read the full guarantee.

We provide lifetime support for our puppies.

When does my puppy need to see a vet?

The puppy MUST be examined by a veterinarian within three (3) business days for this guarantee to be valid. It is part of our health guarantee.

Do I need to apply before placing a deposit?

Puppy application must be filled out before placing deposit, submission of application does not enforce you to place deposit if accepted! Start with the puppy application.

How much is the deposit?

A non-refundable deposit of one third of the puppy price holds a puppy that is already listed. A $200 non-refundable deposit holds a place on the waiting list for a litter that has not been born yet.

When is my puppy held for me?

Please note, we cannot hold a puppy until the money is in hand confirming that the deposit has been placed.

What if I can't pick up my puppy in time?

If you cannot pick up your puppy within the two-week time frame, you must request the extended stay to be approved by management. If we agree to hold your puppy, you will be subject to boarding fees.

When is the balance due?

Upon picking up the puppy, or the day before having the puppy shipped to you, the remainder of the balance for your puppy must be paid in full.

How can I pay?

Cash in person, card by phone, PayPal invoice, or Venmo. Card and PayPal payments carry a 3% merchant fee.

Is sales tax added to the price?

All sales are subject to 7% Indiana sales tax. Prices on this site are shown before tax.

Is there a fee for delivery?

A $100 health certificate fee is added to your puppy's price when Wags on Wheels, Furry Freight or a flight nanny brings your puppy home. There is no fee when you pick up your puppy here or we deliver your puppy ourselves. Each delivery option is on Getting your puppy home.

Can you decline an adoption?

Ultimately, it is up to the Teapup Team to decide if a puppy is fit for a family. We retain the right to refuse the sale of any puppy to any individual.

Do you keep a puppy back from a litter?

We reserve the right for first pick of any litter to keep back for breeding purposes.

What does limited registration mean?

Our Miniature Schnauzer, Shih Tzu, West Highland White Terrier, Miniature Poodle and Cavalier King Charles Spaniel puppies are sold with limited registration, which does not include showing or breeding rights. We are willing to sell full registration to approved breeders for an additional fee.