Our health guarantee

The puppy MUST be examined by a veterinarian within three (3) business days for this guarantee to be valid. Your new puppy is guaranteed against viral diseases up to two (2) days beyond the date that the puppy is taken home. If the veterinarian finds abnormal results in the exam (apart from any imperfection that was made known at the time of sale), the breeder (Teapup) must be contacted within 72 hours and copies of the vet report(s) supplied to the breeder. After this is provided, the breeder will offer a reimbursement or solution based on the veterinarian’s findings. In case of a puppy’s death within the two (2) day period, a necropsy must be arranged and paid for by the new owner and findings must be submitted to the breeder before any exchange will be made.

Your new puppy is also guaranteed up to, and no more than, one (1) year from purchase date against major genetic defects, affecting the heart, lungs, liver, kidneys, etc. If the examining veterinarian concludes that the puppy has a serious genetic illness, the breeder must be notified and proper documentation provided to the breeder by the veterinarian. The breeder may require a second opinion depending on the findings. Once all is received and reviewed, the new owner will have the option to bring the puppy back in exchange for another puppy of equal or lesser value OR a reimbursement (whether in part or in full) will be provided at the breeder’s discretion. At no time will your credit exceed the purchase price of your puppy. The breeder is not responsible for any veterinarian bills you incur with your new puppy.

The breeder can assume no responsibility for this puppy after leaving the premises for any medical expense, death, allergies, training difficulties, behavior issues, etc., though we are dedicated to the well-being of the puppy both before and after it goes to its new home. We CANNOT guarantee a puppy for breeding or showing purposes, even when sold with full registration. We will give our professional opinion on whether a puppy may or may not be breeding/show quality, but it cannot be guaranteed.

If at any time during your dog’s life, you are unable to keep him/her you may return him/her to us. (There must be no signs of injury, abuse, or neglect) NO REFUNDS OR REPLACEMENTS WILL BE GIVEN.

This guarantee DOES NOT INCLUDE the following: Hypoglycemia, Colds/Upper Respiratory Infection, Coccidia, Giardia, and other minor illnesses. Parasites are a common problem in animals, especially young animals, and are easily treated; therefore, they are excluded from this guarantee. If any parasites are found with puppy’s initial vet exam, treatment is the new owner’s responsibility. If your puppy begins showing signs of hypoglycemia, the breeder must be notified immediately to help find solutions. At no time will the breeder give a reimbursement for a puppy diagnosed with or treated for hypoglycemia.