Questions families ask

Start with the puppy application. Once you are approved, a deposit holds your pick. The whole process, including deposits and pickup, is on How it works.

ADOPTING PUPPIES 4 WEEKS AND OLDER:

If you decide you are ready to adopt, this first step is to fill out a puppy application. Once you are approved, the next step is to place a deposit. Our deposits are non-refundable but can be transferred up to three times or held for a year. If you are local, deposits can be made in person with cash. Please note, we cannot hold a puppy until the money is in hand confirming that the deposit has been placed. You can also place a deposit over the phone using a card, or we can invoice you on PayPal. Both card and PayPal payments are subject to an additional 3% merchant fee. We also accept Venmo.

ALL PUPPY ADOPTIONS:

When you place your deposit, we will collect your contact information and schedule a day with you to pick up your puppy or have your puppy delivered to you (if applicable). If your puppy is old enough to go home, you will have two weeks from the date the deposit is placed to pick up your puppy. If the puppy you choose is not old enough to go home, we will hold the puppy up to, but no more than, two weeks from their go home date. If a puppy is not at least 2 pounds or is not fit to go home, we will hold them until we deem them fit, free of charge. If you cannot pick up your puppy within the two-week time frame, you must request the extended stay to be approved by management. If we agree to hold your puppy, you will be subject to boarding fees. Upon picking up the puppy, or the day before having the puppy shipped to you, the remainder of the balance for your puppy must be paid in full. We accept PayPal, Credit and Debit, Venmo, and cash. Please be advised, we must charge a 7% sales tax on your puppy. This amount may not be included in the price given to you upon visiting or calling. Ultimately, it is up to the Teapup Team to decide if a puppy is fit for a family. If we feel a puppy will not do well in a certain home environment, due to size, age, personality conflicts, and/or any other we will not proceed with the adoption request. We retain the right to refuse the sale of any puppy to any individual.

A non-refundable deposit of one third of the puppy price holds a puppy that is already listed. A $200 non-refundable deposit holds a place on the waiting list for a litter that has not been born yet.

Deposits are non-refundable, but they can be transferred to another puppy up to three times, or held for a year.

Yes. You can reserve by gender and color at birth, and the final pick is at 4 to 5 weeks, once each puppy's temperament, eye color and coat are easier to see. Our guide on how to pick a puppy goes through it.

Each puppy's page gives its expected adult weight, which we estimate from its mama and papa. We estimate to the best of our ability the size, color, and hair types of our puppies based on their parents. We simply cannot guarantee your pup will mature to a specific size, have a particular coat type, or stay a specific color.

The breed guides give each breed's usual grown size beside our own puppies' figures.

At 9 weeks, picked up here or shipped. How it works has every step from the application to go-home day.

Yes. Puppies go home at 9 weeks, either picked up here or delivered. A $100 health certificate fee is added to your puppy's price when Wags on Wheels, Furry Freight or a flight nanny brings your puppy home. There is no fee when you pick up your puppy here or we deliver your puppy ourselves. Our main delivery partner is Wags on Wheels, Furry Freight is another option, and we schedule either one for you. We also deliver ourselves within 3 hours of Syracuse at $1 a mile round trip. If you live farther away, ask us about a flight nanny. Each option is explained on Getting your puppy home.

• Vaccinations

  Against Parvovirus, Distemper, Adenovirus, Kennel Cough and Parainfluenza, plus Leptospirosis and Rabies depending on age.
• Deworming
• Puppy pack with care notes
• Bag of Diamond Naturals food
• Blanket with mama's scent
• Written guarantee
• Microchip enrolled in your name

  With lifetime recovery, already paid for.

A written guarantee against viral diseases for two days after your puppy goes home, and against major genetic defects for one year. It needs a vet exam within three business days. Read the full guarantee.

We provide lifetime support for our puppies.

We are working toward health testing all of our mamas and papas, and the certificates we have are posted on each parent's page. Each mama and papa has a page, linked from their puppies and their litters, and our dams and sires are AKC registered.

No dog is. Every breed can set off an allergy, because the allergen is in a dog's saliva, dander and urine, whatever its coat. Our breed guides cover shedding breed by breed.

Our Miniature Schnauzer, Shih Tzu, West Highland White Terrier, Miniature Poodle and Cavalier King Charles Spaniel puppies are sold with limited registration, which does not include showing or breeding rights. We are willing to sell full registration to approved breeders for an additional fee.

Cash in person, card by phone, PayPal invoice, or Venmo. Card and PayPal payments carry a 3% merchant fee. All sales are subject to 7% Indiana sales tax.

Yes, in Syracuse, Indiana, during our hours or at another time on request. Monday to Friday 9am to 5pm, Saturday 9am to 3pm. We can also do a video call if you are far away. We are at 3468 E 1300 N, Syracuse, IN 46567.

Monday to Friday: 9am to 5pm
Saturday: 9am to 3pm
Sunday: Closed

Other times available on request.

Sometimes. When a mama or papa retires from breeding they look for a home of their own, and any who are looking now are on our available adults page.