Teapup
How it works

From application to go-home day

Everything about reserving a puppy in one place: the application, deposits and picking your puppy, what to do before go-home day, prices and fees, and what happens on pickup day. The wording below is Teapup's own policy.

  1. A puppy at Teapup

    Fill out the puppy application

    At Teapup our goal is to provide you with the perfect four-legged companion! Before a puppy is reserved by deposit, we ask all our potential puppy owners to fill out a puppy application form. This helps to ensure that our puppies go to the BEST possible homes, and it also assists us in finding the perfect match for YOU and our puppies.

  2. A puppy at Teapup

    Place a deposit

    Which deposit you place depends on whether your puppy has been born yet.

    • A puppy that is listed today. A non-refundable deposit of one third of the puppy price holds a puppy that is already listed.
    • A litter still on the way. A $200 non-refundable deposit holds a place on the waiting list for a litter that has not been born yet. Puppies can be reserved by gender and color at birth and are officially picked at 4 to 5 weeks of age, when temperament, eye color and coat are known a little better. Our guide on how to pick a puppy goes through what to look for.

    Deposits are non-refundable, but they can be transferred to another puppy up to three times, or held for a year.

    When you place your deposit, we will collect your contact information and schedule a day with you to pick up your puppy or have your puppy delivered to you (if applicable). If your puppy is old enough to go home, you will have two weeks from the date the deposit is placed to pick up your puppy.

    Puppy application must be filled out before placing deposit, submission of application does not enforce you to place deposit if accepted!

  3. A puppy at Teapup

    Preparing to bring your puppy home

    Here is what to do before go-home day and what comes home with your puppy.

    Take care of these before go-home day

    • Order NuVet Plus. We recommend NuVet Plus. Order it so it is waiting when your puppy comes home.
    • Order your puppy’s food. Which food depends on your puppy’s age, as shown below.
    • Schedule your pickup day with us. If you would rather have your puppy delivered, Getting your puppy home explains each option.
    • Schedule your vet appointment. Our health guarantee says, “The puppy MUST be examined by a veterinarian within three (3) business days for this guarantee to be valid.”
    A bag of Diamond Naturals Small & Medium Breed Puppy Chicken & Rice Formula

    Which food to order. Until 16 weeks of age our puppies eat Diamond Naturals Small & Medium Breed Puppy Chicken & Rice Formula, so order that for a puppy younger than 16 weeks. After 16 weeks, ask us which food your puppy is on and order the same one.

    What comes home with your puppy

    • VaccinationsAgainst Parvovirus, Distemper, Adenovirus, Kennel Cough and Parainfluenza, plus Leptospirosis and Rabies depending on age.
    • Deworming
    • Puppy pack with care notes
    • Bag of Diamond Naturals food
    • Blanket with mama's scent
    • Written guarantee
    • Microchip enrolled in your nameWith lifetime recovery, already paid for.

    The crate, collar, bowls and the rest of the supplies are yours to get, and our guide on bringing your puppy home covers the drive home and the first week.

    Every puppy also comes with the AKC Puppy Protection Package

    • AKC ownership registration
    • AKC Pet Insurance, a complimentary 30-day trial
    • AKC GoodDog! Helpline, lifetime live phone access to expert dog trainers
    • AKC Veterinary Network benefit, a complimentary first office visit at participating practices
    • AKC New Puppy Handbook, a quick reference guide covering day-one care, feeding and training basics
    • AKC Family Dog magazine, a one-year subscription

    Our Miniature Schnauzer, Shih Tzu, West Highland White Terrier, Miniature Poodle and Cavalier King Charles Spaniel puppies are sold with limited registration, which does not include showing or breeding rights. We are willing to sell full registration to approved breeders for an additional fee.

  4. One of our puppies

    Go home at 9 weeks

    Puppies go home at 9 weeks. You can pick up your puppy here in Syracuse, Indiana, or have your puppy delivered, and Getting your puppy home explains each delivery option.

    If the puppy you choose is not old enough to go home, we will hold the puppy up to, but no more than, two weeks from their go home date. If a puppy is not at least 2 pounds or is not fit to go home, we will hold them until we deem them fit, free of charge. If you cannot pick up your puppy within the two-week time frame, you must request the extended stay to be approved by management. If we agree to hold your puppy, you will be subject to boarding fees.

    Upon picking up the puppy, or the day before having the puppy shipped to you, the remainder of the balance for your puppy must be paid in full. We accept PayPal, Credit and Debit, Venmo, and cash. Please be advised, we must charge a 7% sales tax on your puppy. This amount may not be included in the price given to you upon visiting or calling.

    Ultimately, it is up to the Teapup Team to decide if a puppy is fit for a family. If we feel a puppy will not do well in a certain home environment, due to size, age, personality conflicts, and/or any other we will not proceed with the adoption request. We retain the right to refuse the sale of any puppy to any individual.

Prices and fees

Prices vary by breed, and our breed guides explain what each one costs and what comes with it.

Prices do not reflect sales tax, shipping fees, or the 3% merchant fee when using a credit/debit card or Paypal. Our Miniature Schnauzer, Shih Tzu, West Highland White Terrier, Miniature Poodle and Cavalier King Charles Spaniel puppies are sold with limited registration, which does not include showing or breeding rights. We are willing to sell full registration to approved breeders for an additional fee. Contact us with any questions!

Cash in person, card by phone, PayPal invoice, or Venmo. Card and PayPal payments carry a 3% merchant fee. All sales are subject to 7% Indiana sales tax. Delivery can be arranged, and each option is explained on Getting your puppy home.

Health guarantee

Every puppy goes home vaccinated, dewormed and with a written guarantee against viral illness for the first two days and against major genetic defects for a year. Read the full guarantee. It is printed on the receipt that goes home with every puppy.

We provide lifetime support for our puppies.

Visiting

You are welcome to visit in Syracuse, Indiana, during our hours or at another time on request, and we are glad to do a video call if you are far away. Monday to Friday 9am to 5pm, Saturday 9am to 3pm.

Contact

Talk to us about a puppy

Call or text during the day, email any time, or send an application and we will get back to you, usually within 24 hours. You are welcome to visit in Syracuse, Indiana, during our hours or at another time on request.

  • Phone(574) 457-8231 · call or text
  • Emailpups@teapup.com
  • HoursMonday to Friday 9am to 5pm, Saturday 9am to 3pm. Other times available on request.
  • WhereSyracuse, Indiana. We are at 3468 E 1300 N, Syracuse, IN 46567. Visit during our hours or at another time on request.